Enabling

What does an enabler do?

Enablers are part of the ‘People’ team and support the ‘Processes’ team. The people team ensures that the team has the right people in the right roles. The processes team ensures that the right methods and tools are used to achieve high-quality outputs. Enablers do not perform tasks directly but facilitate them by making things easier for others. They are often found at the intersection of teams and have the mission to help create great experiences for both customers and colleagues. They support colleagues through the entire life cycle of a task, such as understanding the requirements of a task, finding the right resources, organizing the work and tracking its progress. Enablers are responsible for making the team’s work easier, whether that be by improving how people work, providing them with the tools to do so, or assisting in the running and procurement of meetings.

Why are Enablers Important?

Enablers are often the critical team members who enable change and help create a culture of continuous improvement. They are the first ones to notice pain-points, and are in a perfect position to bring about change. Enablers are an important part of the team who are often overlooked in favour of the people actually doing the work. They are often the glue that holds the team together with their ability to facilitate positive change. Enablers help create a positive, collaborative and inclusive work environment. They are able to work with a variety of people and are able to influence and lead others towards a common goal. Enablers also ensure that the team has the right tools and methods to perform their tasks. They help to create consistency and enable quality outputs.

Key Tasks for Care Enablers

Understanding the requirements of the team

Enablers can talk to a variety of people to understand the challenges of the team. They help to identify pain points and areas for improvement.

Providing the right resources

Enablers ensure that the team has the right tools, equipment and information to do their work. They can collaborate with other departments to procure the right resources.

Organizing the work

Enablers help to organize the work of the team. They can create new processes and procedures to improve productivity and consistency. They also ensure that the team has the right meetings and agendas to help them achieve their goals.

Tracking the progress of tasks

Enablers track and monitor the progress. They can identify bottlenecks and challenges in the work of the team and help to resolve them.

What's the role of an enabler in a care setting?

The care sector relies heavily on technology to improve communication, productivity and collaboration. Enablers are the ones who enable change within these areas, such as with BYOD (bring your device) policies and digital transformation. Enablers can identify the challenges of employees and help to resolve them. They can be found at the intersection of the people and processes teams and are often the ones who can make the changes that are necessary to improve the work of the team. Enablers can use their keen understanding of technology to ensure that the right solutions are being used. They can identify when technology isn’t the best solution and can instead recommend other methods to enable the team to work more efficiently.

Why is having an Enabler role important in Care?

The care sector is a rapidly growing one that is constantly evolving. With changing requirements and new technologies, it is essential to have a team of individuals who can adapt to these changes. Enablers can help facilitate this change and make the necessary adjustments. Enablers help to create consistency and enable the team to achieve its goals. They can make the team more productive and able to achieve their targets. Enablers help to create a positive work environment by creating a culture of continuous improvement. They can bring about change within the team and can make things easier for others by finding ways to improve their workflows.

What are the benefits of having Enablers in a care team?

An Enabler role within a care team is essential for creating change and facilitating a culture of improvement. The team will be able to achieve more and be more productive due to the help of the Enablers. Enablers help the team to create consistency by organizing the work and providing the right resources to others. They help to create a positive work environment with a collaborative and inclusive culture.

Tips for enabling success in Care

Collaborate with the people team

Enablers can work with the people team to help create the right team members. They can help identify the right skill set and personality types for roles within the team.

Collaborate with the processes team

Enablers help to create consistency by working with the processes team. They can help maintain good procedures and organize the work.

Be flexible and adaptive to change

Enablers can adapt to change within the team and be flexible when necessary. They help to facilitate change and make the necessary adjustments.

Be proactive

Enablers can take a leadership role within the team. They can make suggestions and help to create change.

Be open to collaboration

Enablers can work with other departments and be open to collaboration from other business areas. They can engage with other teams to help facilitate change.

Summary

The care sector relies heavily on enablers to enable change and facilitate a culture of continuous improvement. Enablers are the ones who enable this change within the team and can make things easier for others by finding ways to improve their workflows. Enablers can collaborate with the people and processes teams to help create consistency and create a positive work environment. They can collaborate with the processes team to help maintain good procedures and organize the work and can be flexible and adaptive to change. Finally, they can collaborate with other departments and be open to collaboration from other business areas. With these skills, enablers can create change and enable the team to achieve its goals.